Our Policies

These policies set out how SMaSH Training uses and protects any information that you provide us with during a training course or when you use this website. https://smashtraining.co.uk

Privacy

SMaSH Training abides by Data Protection rules and is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services or website you can be assured that it will only be used in accordance with this privacy statement.  The rules for processing personal data are set out in the General Data Protection Regulation (the”GDPR”).

We may amend this policy occasionally, so you should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30/11/18.

We may collect the following information:

  • full name
  • contact information including telephone & email address

We gather this information purely to contact you,  should you wish to use our services or are already a user of our services.

SMaSH Training is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable  procedures to secure the information we collect in person or online.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may ask to see or receive details of personal information which we hold about you under the Data Protection Act 1998 at any time and this information will be made available to you within one month of initial request and it’s free of charge.

If you think that any information we are holding about you is incorrect or incomplete, please let us know as soon as possible and we will correct any errors.

Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Please note that deleting all cookies from your computer may affect the functionality of some parts of the websites you visit.

If you want a real cookie, please give us a call.

Complaints
If you have a grievance in relation to data privacy please discuss this with me in the first instance, if you are not confident that your issue has been resolved please contact the ICO directly.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113

https://ico.org.uk/global/contact-us/email/
https://ico.org.uk/global/contact-us/